Clinic Department

Schedule new patients and answer phones
Get authorization for all referrals and tests, surgeries, informing patients of these authorizations
Keep track of insurance plans and enroll the Practice into insurance plans
Prepare for clinics by getting all other clinic notes, radiographic studies
Run the clinics: take vital signs, room patients
Schedule follow-up visits
Scribe the visits, proofread the notes and fax them out
Track charges and make sure payments are collected

Surgery Department

Secure surgery authorizations, schedule and help surgical patients with all their needs
Schedule room and scribe the visit for all surgical patients
Be on call on evenings and weekends to help with scheduling surgical cases
Call post-op patients after surgery and discharge to home
Establish and build patient rapport skills through checking in on patients and communicating with the office to assure their needs are met
Obtain thorough understanding of various surgeries from reasons for operation, procedure, and necessary equipment
Establish the confidence of being part of a medical team through regular interactions with providers and Staff, accessing electronic medical records, scheduling patients and ordering imaging
Gain efficient coordinating skills by regularly interacting with various hospitals, medical Staff, imaging centers, and surgical representatives